Compliance statements

These terms govern use of https://intel-pointxzone.pro and enrollment agreements for paid programs. Controller contact: Piso PB, Local 11, Urbanización El Centro, Barquisimeto, Lara, Venezuela; phone (0251) 2314920.

1. Parties and scope

“Provider” refers to the operating entity behind intel-pointxzone.pro. “You” refers to site visitors or students with a signed enrollment agreement. These terms cover the marketing site, learning portals we host, and communications tied to both.

2. Data controller and contact

For personal data collected through forms, billing, and classroom tooling, the controller is the Provider at the address above. Data protection inquiries should include your full name, relationship to us (visitor, student, partner), and a concise description of the request.

3. Categories of data processed

We may process identifiers (name, email), professional data (company, role), billing metadata, technical logs (IP, user agent), classroom activity metadata (login timestamps, artifact uploads), and support ticket contents you voluntarily supply.

4. Purposes and legal bases

We process data to perform contracts (deliver courses), comply with law (tax, fraud prevention), pursue legitimate interests (secure the platform, improve curricula where not overridden by your rights), and—where required—with your consent (non-essential cookies or marketing lists you explicitly join).

5. Retention

Enrollment records and billing artifacts are retained for the period required by applicable Venezuelan and international tax norms, typically seven years unless a shorter period is mandated. Marketing inquiries are retained twenty-four months after last contact unless you request deletion earlier and no overriding obligation exists.

6. Recipients and subprocessors

We use infrastructure and communications providers (hosting, email delivery, video conferencing) who act as processors under written terms. A current list is available on request; we notify enrolled students of material subprocessor changes when contractually required.

7. International transfers

Where data leaves Venezuela, we rely on appropriate safeguards such as standard contractual clauses or vendor programs with equivalent protections, supplemented by transparency in enrollment agreements about likely regions (Americas-based servers, global CDNs).

8. Security measures

We apply role-based access, encrypted transport for managed endpoints, and least-privilege credentials for staff. No system is perfectly secure; you should use unique passwords and hardware tokens where available.

9. Children’s privacy

Services are directed to adults and professionals. We do not knowingly enroll children under sixteen without verifiable guardian consent. If you believe we collected a child’s data in error, contact us for prompt review.

10. Your rights

Depending on law, you may request access, correction, deletion, restriction, or portability of personal data, and object to certain processing. You may lodge a complaint with a supervisory authority where applicable. We will respond within statutory timelines, acknowledging that Venezuelan law may limit some extraterritorial rights claims—we still aim for fair outcomes.

11. Policy changes

We version these statements with effective dates. Material changes to how students are graded or billed will be communicated through enrollment channels; marketing-site tweaks may appear without individual notice unless law requires otherwise.